Chad Johnson was great and easy to work with. He was very professional and kind. I would recommend stopping in and asking for Chad for your next purchase !!

Just bought a beautiful 2018 GMC Sierra Denali here. I live 2+ hours away and had a great experience! Taylor was very helpful and made the “over the phone” buy a simple process. Could NOT be more satisfied…

Mr. Butler was so pleasant and patient with me throughout this experience. I know I was a handful but he never gave up on getting me approved. Music City Autoplex is blessed to have him as part of their team. If you’re looking for a vehicle, seek out Mr. Butler.

Chad Johnson was great to work with and very professional. I would recommend stopping in and asking for Chad !!

Hands down the best car buying experience I’ve ever had! Cheyenne was knowledgeable, friendly, and extremely helpful from start to finish… and then some 👏🏼. No hassle, no pressure, just outstanding customer service. I love my new car and will definitely be recommending Cheyenne to all my friends and family!

Absolutely atrocious experience with this group. They plaster on about online selling and delivery. Yet, when I was ready to buy a vehicle first thing in the morning from afar, I was given the run around for the entire day but managed to work a deal out verbally late in the afternoon. I was told a new offer sheet would be coming and I waited and waited and waited until finally I called back myself a half hour before they were to close only to be told "oh sorry, we sold it to someone else". Completely unprofessional.

I confirmed my appointment the morning of my visit and was traveling approximately three hours to see specific vehicles. While I was already on the way, I was informed that the vehicles had been sold. I still went to the dealership and was ultimately referred/sent to another dealership to look at a vehicle. I wish there had been clearer communication before I made such a long trip, especially since my bankruptcy situation had already been discussed. I would have appreciated knowing beforehand whether the vehicles were still available and whether financing my situation was something the dealership could realistically ... Read More

Full review text opened.

Google - Oct 3, 2026

I confirmed my appointment the morning of my visit and was traveling approximately three hours to see specific vehicles. While I was already on the way, I was informed that the vehicles had been sold. I still went to the dealership and was ultimately referred/sent to another dealership to look at a vehicle. I wish there had been clearer communication before I made such a long trip, especially since my bankruptcy situation had already been discussed. I would have appreciated knowing beforehand whether the vehicles were still available and whether financing my situation was something the dealership could realistically accommodate.

Extremely unprofessional, The Sales guy that I talked to on the phone was not there on time nor was Anyone able to get a hold of him, I was told that all I needed was my drivers license and documents, which was a lie, They had three days to have the vehicle ready for me to walk out the door with, Do not buy your vehicle here

Wasted weeks of my time stringing me along about a trade. Kept passing me around to different folks, while the car I wanted sold and they never followed up. I just got a text a couple months later and was reminded to come leave this review. Don’t waste your time. CarMax is across the street long with several other dealerships.

Purchased a truck here and within 7 months & under 10K miles the trans blew on it.