Absolutely atrocious experience with this group. They plaster on about online selling and delivery. Yet, when I was ready to buy a vehicle first thing in the morning from afar, I was given the run around for the entire day but managed to work a deal out verbally late in the afternoon. I was told a new offer sheet would be coming and I waited and waited and waited until finally I called back myself a half hour before they were to close only to be told "oh sorry, we sold it to someone else". Completely unprofessional.

Liz was great to work with! Made the experience very easy.

Huge thanks to Giovanny for making my first Vehicle Purchase as smooth as possible. Couldnt be more pleased with the Truck I left with last night. Will be sending any of my family members to this Dealership. Great atmosphere and everyone there was as friendly as possible!

If you want to get a great deal on a car come see Josh Rowland here at music city autoplex he took really good care of use and stayed super late

Giovani made this the easiest buying experience I have ever experienced at a dealership. I highly recommend him and the business.

Loren was fantastic. She put in a lot of work with her team to get me out of my truck and into the vehicle that I wanted.

I confirmed my appointment the morning of my visit and was traveling approximately three hours to see specific vehicles. While I was already on the way, I was informed that the vehicles had been sold. I still went to the dealership and was ultimately referred/sent to another dealership to look at a vehicle. I wish there had been clearer communication before I made such a long trip, especially since my bankruptcy situation had already been discussed. I would have appreciated knowing beforehand whether the vehicles were still available and whether financing my situation was something the dealership could realistically ... Read More

Full review text opened.

Google - Oct 3, 2026

I confirmed my appointment the morning of my visit and was traveling approximately three hours to see specific vehicles. While I was already on the way, I was informed that the vehicles had been sold. I still went to the dealership and was ultimately referred/sent to another dealership to look at a vehicle. I wish there had been clearer communication before I made such a long trip, especially since my bankruptcy situation had already been discussed. I would have appreciated knowing beforehand whether the vehicles were still available and whether financing my situation was something the dealership could realistically accommodate.

Extremely unprofessional, The Sales guy that I talked to on the phone was not there on time nor was Anyone able to get a hold of him, I was told that all I needed was my drivers license and documents, which was a lie, They had three days to have the vehicle ready for me to walk out the door with, Do not buy your vehicle here

Wasted weeks of my time stringing me along about a trade. Kept passing me around to different folks, while the car I wanted sold and they never followed up. I just got a text a couple months later and was reminded to come leave this review. Don’t waste your time. CarMax is across the street long with several other dealerships.

Purchased a truck here and within 7 months & under 10K miles the trans blew on it.