Over 2,250 5-Star Google Reviews!!!
What a great place to start over and get a quality car for a reasonable price. Boy let me tell you. Go see J Mason. Mr. Mason, first and foremost I owe you an apology. I got you sick bud. I am SO sorry. Especially after my husband said you REALLY had to work hard to get your cut of this sell. I'm a bit....much, no filter, and when I shut down I shut down. (I shut down that day and cried in our tahoe cause I KNEW we needed full coverage insurance but forgot!) Mr. Mason is ... Read More Google - Nov 14, 2026
Smooth experience all the way around! Shoutout to Jordan!
Loren was personable, professional, and knowledgeable. It's all I could ask for!
Shoutout to TED AND LIZ! Not sure what to do without them. I recently went through Chpt 7 and they got me in a newer vehicle! Low interest and Low monthly payments! I seriously owe them lunch and dinner! They have made this experience so encouraging after bankruptcy. If you know you can experience A LOT of NOs. COME AND SPEAK WITH THEM. I encourage you to!
I had a great experience working with Chad! I went in looking for a specific vehicle, and although they didn’t have the exact one I wanted, Chad went above and beyond to find me something VERY similar that I absolutely love. He was patient, helpful, and made the process a pleasant experience. Ted was also wonderful and played a big part in making everything come together. I truly appreciate the outstanding customer service from both of them. If you’re looking for a dealership with people who genuinely care about helping you, ask for Chad and Ted. Highly recommend!. ... Read More Google - Nov 9, 2026
Great selection, great financing! Need a car after bankruptcy? This is your place!
Best experience EVER!! We just bought our new girl LYNX from Music City Autoplex and I couldn’t be happier!!
Our sales girl Liz was AMAZING!! She literally came in on her DAY OFF so we could get Lynx!! Who does that?! She made the whole experience so easy, stress-free, and fun.
And thank you to DIEGO in finance!! He made it happen!! He was SO funny, so kind, and made us feel so welcome — like family!!
And thank you to the OWNER too for being so polite and down to earth!! We got to meet him and take pictures. ... Read More Google - Nov 6, 2026
Caleb was my salesman when I was looking for a truck. He was very knowledgeable during the entire process and helped me find a dope truck. Music city made the car buying process a breeze, and they have a popcorn machine 🍿
Thank you to Taylor Carson and Josh for helping me navigate a difficult situation, and getting me into a vehicle that checked all the boxes. Give Taylor a call for a No games straight to the point purchase experience.
⭐ 1 STAR – WARNING TO FUTURE CUSTOMERS! EXTREMELY DISAPPOINTING EXPERIENCE!
I want to share our terrible experience with Music City Autoplex, especially with their Finance Manager, Diego Ramirez.
My husband and I went to this dealership to purchase a 2024 Cadillac Escalade. We were initially told that our financing had been approved, and the dealership allowed us to take the vehicle home.
We drove the Cadillac for 15 DAYS, believing everything had been approved and finalized.
Then, to our complete surprise, the dealership contacted us and informed us that the original financing had NOT been approved!
After allowing us to drive the vehicle for 15 ... Read More Google - Nov 4, 2026
If you’re thinking about getting a new Vehicle get in touch with April. She was great. I couldn’t make my mind up on what I wanted and she was extremely patient throughout my entire process.
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We had an outstanding experience with April and Zach at Music City Autoplex! We initially came in looking for a vehicle and ultimately ended up purchasing both a Toyota Tundra and GMC Yukon.
From start to finish, April and Zach were professional, knowledgeable, and genuinely interested in helping us find the right vehicles for our family. They took the time to listen to our needs, offered thoughtful recommendations, and, most importantly, never made us feel pressured.
What stood out most was their patience and refreshingly low-pressure approach. Purchasing one vehicle is a big decision, let alone two, and they gave ... Read More Google - Nov 2, 2026
Had a wonderful experience with this dealership. J. Mason was easy to work with and made it easy to work through! Great guy -good place
Liz was our sales person and she’s amazing.bery knowledgeable,courteous and has excellent customer service.It was very easy process. The Bagbys
I had the pleasure of working with Cheyenne and Chad on my search for a new car. There are no words to describe Cheyenne other than AN ABSOLUTE SAINT for putting up with me and my indecisiveness. I was “that customer” 🥴 and she stuck with me all the way until the end. She was incredibly patient and made sure I was completely happy with my decision. My family of five is totally in love with my Wagoneer. Thanks girl!!
Recently worked with Cheyenne during my car search! She was super informative and did an awesome job helping to find me a great fit. I’ll definitely be reaching back out to purchase!!
I recommend music city auto ! Great sectional of vehicles. Please ask for Liz she was working with me since about August to find me something I would enjoy driving and for the payment I wanted. She was very welcoming and got me in and out the dealership. Must ask for Liz when you go!
Caleb was great really helped me out and when I needed great place definitely recommend
Chad Johnson was great and easy to work with. He was very professional and kind. I would recommend stopping in and asking for Chad for your next purchase !!
Just bought a beautiful 2018 GMC Sierra Denali here. I live 2+ hours away and had a great experience! Taylor was very helpful and made the “over the phone” buy a simple process. Could NOT be more satisfied…
Mr. Butler was so pleasant and patient with me throughout this experience. I know I was a handful but he never gave up on getting me approved. Music City Autoplex is blessed to have him as part of their team. If you’re looking for a vehicle, seek out Mr. Butler.
Chad Johnson was great to work with and very professional. I would recommend stopping in and asking for Chad !!
Hands down the best car buying experience I’ve ever had! Cheyenne was knowledgeable, friendly, and extremely helpful from start to finish… and then some 👏🏼. No hassle, no pressure, just outstanding customer service. I love my new car and will definitely be recommending Cheyenne to all my friends and family!
Big shout out to Chad ! He was the nicest salesman I’ve ever came in contact with and does what he says he’ll do in a timely manner ! He was with me every step of the way !! Thanks Chad
J was very attentive and patient working with me to find the right vehicle. There were a few that I liked and he was completely honest with me about the service on the vehicles. Nonetheless, him and the finance team got me into a vehicle. I’d do definitely do business with them again in the future.
Got a super clean & low mile Camaro SS from these guys! Would definitely recommend, get in touch with Taylor! Very nice, calm, and stress-free experience!
Best car lot in town hands down!!! I was approved before I even stepped foot on the property!! Caleb and Dontae are 2 of the best salesmen on the lot!! They worked with me and helped me get the car i really wanted.. The cars are flawless too.. Nothing was wrong mechanically with my car and they even replaced the cracked windshield for me!! Love this car lot and will definitely be going back to upgrade!!
Ulysses Butler was amazing to work with and made the car purchasing experience smooth and easy. He was very helpful. Ted Brown made sure the numbers looked right. I will definitely come back.
April was helpful and not pushy. Exactly what you want with car sales person. A breath of fresh air at a car dealer. Also transparent pricing. Would recommend April and music city autoplex
Josh O’Neal and Liz Haley are very professional, courteous and have excellent customer service!
This place is awesome. They were great to work with and got me financed for the vehicle I wanted. Josh Rowland is the GOAT. Follow him on TikTok. If you need a vehicle they got you!
I had the most amazing experience with Ulysses Butler and Ted Brown! Being in active chapter 13 bankruptcy and finding a car has been a struggle but these guys got me in a nice ride, low miles and low interest!! The process was super easy and they done most of the work before I got there.
Ulysses is a very nice person to work with, he will help you out with the right car😊
Jordan was super nice and friendly and I’m enjoying my new truck
Jordan was exceptional with my whole process the whole team is amazing great work !!
My salesman was great to work with an very professional great guy an a beautiful silver corvette that he presented to me great car
Had a great experience purchasing my new truck! Cheyenne was fantastic to work with—friendly, knowledgeable, and made the entire process smooth and stress-free. She was responsive, transparent, and went above and beyond to make sure everything was taken care of. Highly recommend asking for Cheyenne if you’re in the market for a new vehicle!
If you want the best car-buying experience, go see Cheyenne at Music City Autoplex. She will walk you through every detail without feeling rushed or pressured. She is very knowledgeable about vehicles, straightforward and honest. Sometimes buying a new car can be a headache, but Cheyenne takes pride in making it a fun experience! She is definitely recommended 10/10!
Cheyenne was able to get me in and made the process super easy to get my Lexus rcf purched and made sure I was able to bring it home on my birthday. I couldn’t be more grateful and for the service she provided thank you again
Super Great experience with Loren V and Graham. From the first contact until the drive off and follow ups! I felt respected ,dignity and no pressure to invest my money. I had been to several lots before MCA and chose to purchase w them. Loren allowed me the lead in my purchase not her. Professional team, quick and no hassle at all! I suggest Loren and Graham as your dream team for your new purchase! I am a very picky lady and this whole experience was a WIN!! Excellent service and I LOVE MY NEW CAR 🚗
Dontae was great!!! I had originally got a car that I thought I would like but it being electric it doesn’t really fix my life. I’m always on the go. So I called him and he made it possible for me to get another car that fit me better!!! I got a deal on my car!! Thanks Dontae!!!
I had a great experience with Josh Rowland buying a truck at this dealership. Everything went smoothly from start to finish. Josh was very attentive and answered all my questions and concerns quickly and completely. I flew in from Maine to pick the truck up and Josh met me at the Airport with the truck and a big Tennessee welcome. I would highly recommend purchasing a vehicle from Josh Rowland and Music City Autoplex!
Absolutely atrocious experience with this group. They plaster on about online selling and delivery. Yet, when I was ready to buy a vehicle first thing in the morning from afar, I was given the run around for the entire day but managed to work a deal out verbally late in the afternoon. I was told a new offer sheet would be coming and I waited and waited and waited until finally I called back myself a half hour before they were to close only to be told "oh sorry, we sold it to someone else". Completely unprofessional.
Liz was great to work with! Made the experience very easy.
Huge thanks to Giovanny for making my first Vehicle Purchase as smooth as possible. Couldnt be more pleased with the Truck I left with last night. Will be sending any of my family members to this Dealership. Great atmosphere and everyone there was as friendly as possible!
If you want to get a great deal on a car come see Josh Rowland here at music city autoplex he took really good care of use and stayed super late
Giovani made this the easiest buying experience I have ever experienced at a dealership. I highly recommend him and the business.
Loren was fantastic. She put in a lot of work with her team to get me out of my truck and into the vehicle that I wanted.
I confirmed my appointment the morning of my visit and was traveling approximately three hours to see specific vehicles. While I was already on the way, I was informed that the vehicles had been sold. I still went to the dealership and was ultimately referred/sent to another dealership to look at a vehicle. I wish there had been clearer communication before I made such a long trip, especially since my bankruptcy situation had already been discussed. I would have appreciated knowing beforehand whether the vehicles were still available and whether financing my situation was something the dealership could realistically ... Read More Google - Oct 3, 2026
I had a great experience buying my 2018 Jeep Compass with Caleb
Liz and Ted are amazing. They made the process fast and easy to follow. 10/10 recommend to anyone looking for a car!
Extremely unprofessional, The Sales guy that I talked to on the phone was not there on time nor was Anyone able to get a hold of him, I was told that all I needed was my drivers license and documents, which was a lie, They had three days to have the vehicle ready for me to walk out the door with, Do not buy your vehicle here
Wasted weeks of my time stringing me along about a trade. Kept passing me around to different folks, while the car I wanted sold and they never followed up. I just got a text a couple months later and was reminded to come leave this review. Don’t waste your time. CarMax is across the street long with several other dealerships.
Purchased a truck here and within 7 months & under 10K miles the trans blew on it.
Do NOT use this dealership.
This is the second vehicle we have purchased from them, and it will absolutely be the last.
Our first experience was with a 2016 Honda Pilot that developed transmission issues on the drive home. The owner was extremely rude when we contacted them, although the situation was eventually resolved.
Against my better judgment, I gave them another chance. This time, I was completely upfront that I was currently in bankruptcy. They advertise bankruptcy financing, and they told me they had financing approved for the BMW X5 I was purchasing.
I drove two hours to the dealership, ... Read More Google - Aug 10, 2026
This is a lousy place to do business. They will do anything to get you in a car, even not doing their paperwork. They made an error in selling the vehicle, and then made threats about when we had to bring it back. Already paid insurance for a month on a truck they say we owned… but their paperwork didn’t say that. We left with contract in hand. The relationship was now between us and the bank. They shouldn’t have been involved anymore after the welcome call from the bank in his office and the keys put in ... Read More Google - Jul 28, 2026
I want to thank Jordan Evitts for getting me in my new truck. He made this process the easiest it could have ever been and cool as a cucumber. I highly recommend anyone looking for a new truck to go give him a visit.
I visited Music City Autoplex hoping to trade in my vehicle and purchase a more reliable car for my children. Mr. Mason told me that he could help me complete a trade-in with zero money down. I trusted what I was told, and my children and I were extremely happy. I was so relieved that I even cried because I believed I was finally getting into a better situation.
Unfortunately, the trade-in was never completed as promised. I later learned that my previous car company was told that I had abandoned my vehicle, leaving me responsible for two car payments. ... Read More Google - Jun 27, 2026
Great experience with April on the phone and Caleb at the dealership. A smooth , no pressure purchase. I liked the layout of the business with the soda fountain area.
Do not trust this place, a lot full of lemons with no way to press charges lol I had three people so far come to me talking about the same thing I went through
April was an amazing salesperson and made my Tesla buying experience smooth and stress‑free. She was knowledgeable, patient, and answered all of my questions honestly without ever making me feel pressured. April took the time to walk me through the entire process and made sure I felt confident and comfortable with my purchase. I truly appreciate her professionalism and attention to detail. I would highly recommend April to anyone looking for a great car‑buying experience.
This people Sold me a corvette with salvage title it was not even registered in TN. Still in New Jersey, the corvette was stolen in New York. Thea’s show me CARFAX. That is not real. Please if you purchase a vehicle get your own CARFAX. They ran my credit lie to capital one, then acted like I knew the car was stolen in the CARFAX . That I ran.
The car is just what we were looking for . John and his team made everything right in the end . Even though we did not want it ship to our home . There were some miscommunication on his team . They ended up renting us a car so we could drive home to minnesota as was the plan with the new car . We did get the car from the shippers after a few days . So in the end it all worked out for the good .
Worst dealer experience I’ve ever had. They tried selling a truck that had rust on the underbody, rust on the door rail, and check engine lights. Explained the tire service monitor light had to do with brakes (stupid). The sales Guy then told me that they pulled The tailgate off of the truck I was looking at and put on another truck that they had sold and placed the damaged tailgate on the truck. They were trying to sell me.The trade offer was 12,000 less than The same vehicle they were selling on their lot With 12,000 more miles and ... Read More Google - Mar 27, 2026
Great experience at Music City Autoplex—friendly staff, smooth process, fair pricing, and excellent customer service. Highly recommend. 👍🚗
Jay was the salesman that took care of me and he was great although I didn’t get what I wanted for my trade in I got me a car
I just purchased a vehicle from Music city autoplex. It was the best experience I have ever had purchasing a vehicle. They went out of their way to help me resolve a title complication that I was unaware of prior to visiting the dealership. They were pleasant and fun and I really enjoyed this experience. I would recommend to anyone wanting to get a vehicle to visit the Music city autoplex.
Caleb and the rest of the staff were great to work with. Before shopping at Music City Autoplex, I had gone to 2 nearby dealerships to test drive cars I had researched prior to my planned day to shop. After standing around waiting for help in the lobby of the nearby national chain, I left not test driving at either lot I stopped at. Caleb was patient as I explored the lot for the models I wanted to test drive. I settled on test driving 2 and he came along filling me in on the details of both vehicles. I was impressed ... Read More DealerRater - Mar 8, 2026
Everybody was so kind and nice. If you are looking for a vehicle this is the place
Easy to work with awesome service and no xx and everyone is very friendly and professional will be back in the future
Best dealership in the Nashville area please get your car from them they won’t let you down
It’s nice to be kind and helpful,and very cordial communication was a one,and I thank you so much
I cannot think Music City Autoplex enough for the effort they put into getting me into my dream vehicle I am super pleased with my purchase the staff is very friendly I highly recommend this place they made car buying easy shout out to Mr Dante and Mr Graham you guys are my hero thank you so much
Did a hard check on my credit when they assured me multiple times that it was only a soft check. LIARS!!
The best car buying experience I've ever had!!! April was the best. She was not pushy at all and very transparent about the vehicles we were looking at. Go see April and she will take care of you!!!!
Very responsive and efficient. Staff was very nice and easy to work with. The vehicle was clean and delivered as expected.
Very clean friendly and accommodating I would definitely refer them to friends and family who need a car
I walked into this dealership uncertain of I would be walking out with new keys. When I tell you April made sure I left out of there in something nice and affordable. She the absolute sweetest! 10/10 highly recommend!
My experience with Music City Autoplex in purchasing my truck was outstanding from start to finish. The team was professional, transparent, and genuinely focused on making sure I found the right vehicle for my needs. They answered every question thoroughly and never applied pressure at any point in the process. The truck was exactly as advertised—clean, well-maintained, and competitively priced. The entire transaction was smooth, efficient, and respectful of my time. I truly appreciated their honesty and customer service, and I would confidently recommend Music City Autoplex to anyone looking for a quality vehicle.
They were great to work with. I was an out of state buyer and they made it easy.
They were extremely helpful in finding a vehicle that fit my family's needs and what we were looking for Robert was helpful and informative with every option he had.
The entire staff was incredibly helpful, and the whole process was fast and easy from start to finish. They were patient, answered all my questions, and their follow-up was right on point. This will definitely be my go-to dealership for future cars, and I highly recommend anyone looking for a vehicle to come here.
I had a very positive experience with the purchasing process and the staff was extremely helpful.
Great dealership! We got there, test drove, bought new car, sold old car & finished all the paperwork quickly & effortlessly. Great customer service, they answered every question & I know I can go to them with any issues or concerns if needed. Will be back & would definitely recommend!
This is my second time using Music City Autoplex and just as I remembered they made it to easy. Liz worked around my busy schedule and stayed over 2 days in a roll she was so selfless to work with my crazy schedule. Thanks Liz look forward to more business down the road !
I personally had a great experience with Liz (salesperson), her sales manager and finance manager. I would definitely recommend them to anyone and will shop there again.
Very helpful, responsive, and actually are willing and want to business with you! Prices are aggressive but for a reason! Nothing but quality. I came from out of state and they all made me feel at home and welcomed. My sales lady April, the manager Josh, and the finance manager Graham were all very helpful and professional. A+ car buying experience in my opinion. Will definitely be back if need be.
The customer service here is AWESOME!!! They went over and beyond to help me get into a vehicle. April is amazing. She answered all of my questions without hesitation. Ted Brown is GREAT. He explained everything in terms that I understood. I really appreciate the both of them. 10/10!!!
Highly recommend this dealership! They people are super friendly and will go above and beyond to help you with your car buying experience.
Worst dealership I've ever been to
Worst experience I have ever had at a dealer. Everything was great until after we signed the papers then no one would return any of my calls. They agreed to install bedcover on new truck like the old cover I had. When I came to install the cover I asked them about the brake light that was coming on. Salesman told me no problem. I'll call you back, never heard anything. When they installed the bed cover it was nothing like my old cover. It was a very cheap knock-off, nothing at all like what we agreed on. If ... Read More Google - Feb 5, 2026
I really enjoyed my purchase process here. Starting with Gio on the phone he provided videos of the vehicle I wanted and stayed in constant contact to ensure I had all the car details before I stepped on the lot, and then finishing the deal with Robert who was patient and very knowledgeable about the all around process and listened to my wants and needs. Thank you for earning my business and saving me from making a terrible purchase elsewhere 🫶🏾🫶🏾
They had exactly what we were looking for and Echo was great to work with.
Very awesome guy to work with. D McKinnie knows his stuff. Good overall experience and everything was explained good.
The dealership had so many options to choose from and they worked with me where I was at and it was a smooth experience.
Jeffery was great to work with. Very easy process. Would recommend them. Will definitely use them again
I had a wonderful experience with everyone. My family has bought multiple vehicles here. Thanks