Over 2,250 5-Star Google Reviews!!!
Outstanding service from Chuck Taylor. Easy buying experience on my terms. Got the price I wanted and a great car.
Very professional, prompt response, sent personal video of suv, options on financing , easy purchase overall!
From the moment I placed the call at 9am sharp this team was on point. Liz was sharp. Very attentive, provided detailed information and was communicative throughout the day. Between 9 and 4 the truck was prepped and waiting curbside when I arrived. A great experience all the way around. Everyone i encountered was so friendly and wanted to talk. Appreciate that given the time it takes to get through the financing process.
Chuck Taylor sold me the car I’ve wanted for a long time. He was nice and pleasant
Echo was very patient, professional and easy to work with!
Good experience working with sales and finance. They were able to work with me in my current situation and get me approved for a great Subaru Outback. Quick approval service, good customer service, Ecko was always responsive to my requests and questions. No pressure and the experience was very positive.
Awesome and super easy buying experience! Chuck Taylor got me in and out with my new ride in pretty good time. Will be providing return business for sure!
Shelby was great & his sales mgr; they both took the time to meet my needs in a timely manner. Great experience doing busy with this dealer!! I Really appreciate MusicCityAutoplex.& the courtesy they extended to me during this process
Great people to deal with I was in and out in no time with my new truck.
Worked with Ian Fridd on getting me a new truck great guy to work with
They cool people. Just feel robbed ! And the cars are really nice and great quality. Should out to Liz though
I'm impressed by the incredibly seamlessish process. I'll buy the next car with these guys and gals. Cars are similar, service is a gift. Thanks, guys.
Good experience all around from start to finish
Of all the dealerships I have visited to buy a truck, this is one of the best for me since they serve you much better than others.
Ian was very helpful with finding our new truck! Definitely recommend this dealership if you are looking for your next car!!
Ian was so helpful and not pushy at all. Great experience at Music City Autoplex!
I came in not expecting much. I have to admit my salesperson April is AMAZING!! I would highly recommend this lot AND April for any of your car needs. I am one happy customer and will recommend to anyone that asks.
Best experience buying a car I’ve had and zero pressure to make a decision. Ecko is a 10/10 and I highly recommend going to see him for any car buying needs!
Liz is a wonderful person and very helpful. She is tech savvy and absolutely AMAZING!!!!
April Kennedy was my seller and she got me everything I needed. I went in not expecting to be able to get anything and she worked her magic. We’ve bought several cars from this dealership. Highly recommend
Ecko was fantastic and went above and beyond to make sure he catered to my situation and particular needs with purchasing a new vehicle. I appreciate him and the team over at Music City Autoplex. If anyone is looking for a new vehicle be sure to to see Ecko! Thank you guys for a great experience!
I had a great experience with all departments and got a nice new bmw I’m so happy and Chloe was so nice and helpful highly recommend
My wife and I have been looking around for a new vehicle for our family for quite some time. We had to came along a great option at Music City and I stopped in to take a look at it. Ecko helped me out and did a great job showing me around and taking the time to answer all of my questions with the Expedition we were looking at. It was a great experience and we are very excited to be on the road in our new ride!
My experience was wonderful Chloe was a tremendous help
DJ was AMAZING, patient, helpful and did i say patient. He made sure he did everything within his power to make sure we were happy with our purchase.
Dontae provided excellent service start to finish. Didn’t try to put me into a vehicle out of my comfort zone for price. Tailored the experience to what I was looking for. Made the process easy and comfortable.
Great people to work with from the sales staff to management and the finance department. Very low pressure and no rush on the customer.
I called on a Monday to inquire about a vehicle, Tuesday I went in and was met at the door by two women before I even got out the car then met with DJ Hughes to test drive it, apply and was out the door with the car within 4 hours!! DJ was amazing!! I would definitely recommend working with him. Mr. Theo was also great to work with. This autoplex has some nice cars, a quick process and very friendly people.
The nicest group of people I’ve ever worked with. They made the process so easy and fast. I would definitely recommend them. I never felt judged or uncomfortable. Thank you to everyone there!!!
Went here last month to purchase a car and co-financed for my wife...they had a car that we were on the search for and needed to get one for her asap. Unfortunately, it was a rainy day but it didn't stop us from coming in for our appointment. Anyways, when it came time to talk numbers, one of the finance guys, a big guy wearing a baseball hat backwards and flip flops on a rainy day with a bag of skittles in his hand, popping them into his mouth one by one while talking financing numbers to us, ...
Chuck Taylor was very helpful today on putting me in my new car I am very excited on riding in style this season I am very grateful for him to be of assistance to me and making my day joyful
Ian did a great job working with me!
I just want to thank Music City Autoplex. My salesman, o Robert Gabby was so helpful. He reached out to me on Tuesday, and took care of getting me approved that morning. He reached out to me that afternoon, and told me my loan was approved. I stopped by that evening to test drive the car. It took about an hour and I drove home that night with the car I had wanted. This was probably the best car buying experience I have ever had. They didn’t waste my time, and they didn’t having me waiting for a ...
Ian was very friendly and easy to work with.
Eco was the salesman for me today was very pleasant person to work with cool calm collective and very polite and helpful
Flexible down payment and easy working with Ecko
This is the 3rd time we have bought a vehicle at Music City Autoplex with Ecko Brandon. We always have a great experience and fast service when we come. The finance department is dope too. We will always rave about this place and will definitely be back in the future.
Their sales person responded to any questions that I had and made sure to follow through with any request that I asked super nice person. Everyone else was courteous and professional. I would certainly recommend anyone to purchase a vehicle from your business sincerely, Clarence
"We recently purchased a vehicle from Music City Autoplex’s salesman Robert Gaddy, and we couldn’t be happier with our experience. From start to finish, Mr. Gaddy was incredibly helpful, professional, and transparent. The selection of vehicles was impressive, and he made sure to answer all of our questions without any pressure. The process was smooth and efficient, and we left feeling confident with the purchase. I appreciate the high level of customer service and would definitely recommend Music City Autoplex to anyone looking for a great car-buying experience. Thanks again for making this such an amazing experience.
My daughter brought a mustang mach e from Chuck Taylor. While waiting, he made the best popcorn!
Really appreciate the help from Chuck Taylor. Highly recommend.
Came in today to trade my vehicle for a tesla the sales associate ecko worked with me on all of the information test drove the vehicle very nice guy i would highly recommend coming in checking any of the vehicles out with him very cool guy very good quality vehicles they have there as well
I really appreciate the help Ian and April gave me they weren’t pushy I left with the car I wanted with a lower payment I never expected to see that . If you are denied anywhere else please come here they will work with you
10/10 recommend this dealer 2nd time coming back ! Highly pleased with service and everyone in the whole process couldn’t be happier !
Great service very friendly Ecko was very helpful
Ecko was amazingly helpful!
Robert Caddy was the pleasant,knowledgeable,listener to what we wanted and needed….We are currently in a Ch 13 bankruptcy….we expressed what we had been told at other Dealerships and he proved them wrong on what we needed to obtain a vehicle….The finance guy was awesome n quick to get us out n on the road with our 2023 Jeep Shara. Unlimited ….Totally awesome experience!!!!
Polite staff knowledgeable salesperson. Great experience great selection of vehicles clean showroom I hate weiting
April helped me find my new car after a very challenging time with getting my car stolen and battling with my insurance company. Very thankful for a seamless process from start to finish.
Very friendly staff and easy to work with. Elliot "ECKO" Brandon made purchasing a new vehicle extremely comfortable and supplied the BEST presale video and information to us prior to our coming in. Their vehicles were very clean and ready to leave the lot. I will definitely refer people and return myself to "ECKO" and this location. THANK YOU
Great experience, Giovanni my sales associate what truly amazing. I had only being chat via phone and he answered all my question. So when I got to the lot only needed to text drive and sign paper. Great experience.
Giovanny made this process so easy and quick. Scheduled an appointment to go look at a Silverado when I arrived it was parked in the front of the building waiting on me and was clean as a can be. Definitely worth the hour drive to do business with them.
Ian was very knowledgeable, professional and helpful. I would recommend requesting Ian for your sales person.
Ashley was great help
Chloe is the BEST she worked with me the whole process and she got me that car I wish I could leave 10 stars for her I’m very satisfied with the choice I made and she helped me tremendously with my choice 🥰 THANKS CHLOE
I've bought 3 cars from Music City Autoplex and everytime it's been a excellent experience i have no complaints great place to buy a car.
I had an excellent experience purchasing my Lincoln Aviator from Music City Autoplex, thanks to Ian! From start to finish, he made the process smooth, stress-free, and enjoyable. He was knowledgeable about the vehicle, answered all my questions with patience, and ensured I got the best deal possible. His professionalism and friendly attitude made a big difference, and I never felt pressured at any point. If you’re looking for a great car-buying experience, I highly recommend asking for Ian. Thank you for making this such an easy and enjoyable purchase!
Great experience. April is amazing
April was super helpful and very insightful to my wants. Helped me find my new ride, in a very smooth and easy process.
Thank you! Mr. Gaddy for your exceptional customer service, and for helping me get into my new SUV!
We found the exact truck we were looking for online and contacted the dealership from the listing. Gio Garcia went out of his way to make sure we got our dream truck! His communication was spot on! Thorough, professional, and just the right amount! Together with Zack, they were able to get financing approved over the phone for us! Once we made the drive (3.5hrs), Gio was the perfect professional during time at the actual dealership & made sure that our transaction was both seamless & pleasant! 10/10 recommend...ASK FOR GIO!!!
Awesome customer service, and very welcoming. Salesman was friendly, worked hard as well as understanding. Would recommend to everyone I know!
Nice work with chuck taylar
April was great! Highly recommend
I had the pleasure of meeting April Kennedy. She made my car buying experience easy and smooth. She was honest and upfront about everything. Thank you so much April.
Ian Fridd we really appreciate your help on helping my boyfriend and I to get our first car together!! Such an amazing experience. We highly recommend it.
Ask for Robert Gaddy! We absolutely had the best experience working with Robert and Music city auto! We actually live out of state... and we were buying the car for our daughter who lives in the Nashville area. He was so helpful with photos and communication and he made the process seamless! We have a very happy driver with her new car! Robert we are so grateful for you and it was an absolute pleasure to work together!
Excellent customer service!
Really impressed with the service. Contacted the night before about a vehicle, and Chuck Taylor communicated with me and had the truck ready to test drive. He was very transparent about pricing and any known issues with the pickup. Would recommend buying from this dealership. Thanks again Music City Autoplex!
I had an absolutely fantastic experience with Chloe! From the moment I walked in, I was greeted with warmth and professionalism. Highly recommend Chloe as she made me feel at ease with the entire process without any pressure what so ever. I will be returning for all of my future vehicles!
Great dealership, awesome people, prices and vehicles.
I went to 3 dealerships and they all told me one thing and once I got there it was a different story. I talked to Ecko over the phone we went over everything and he told me to come and he’ll take care of me and he did exactly that! Got me cruising off the lot in style with no hassle, no headache, and no second thoughts! ECKO IS HIGHLY RECOMMENDED!
We came in looking for a car that was reliable and safe and found the perfect option. The woman at the front desk was kind and friendly and connected us with Ian. He took us out to check out two of the cars we were interested in, listened to what we need and wanted, our financial goals as well. He was thorough and coordinated with the financial team to help us get the car we needed. Zach in finance was super informative and addressed all of my financial concerns and help to ease our concerns. A great team!
We worked with chuck taylor. He was very friendly and found us a great deal quickly!
Ecko was the man, helped me get in and out with no problems.
Chloe was the BEST!!! Every step of the process was smooth and easy!! Her approval video to me touched greatly and enlightened EXCITEMENT!!! Thank you!
Was an absolute great experience, listened to my concerns and what I was looking for in a deal and went to work on it like a true 5 star experience!
Do not work with Liz. Go to another sales consultant she isn’t a honest person and will screw you in the long run.
April did absolutely phenomenal helping my family out. She was understanding with having kids with us, she was very personable and sweet. She made the car buying experience as easy as it could be and I will definitely recommend anyone looking for a car in the future to come to April here at music city autoplex!
Has a great experience with Chuck Taylor and Music City Autoplex. We found the car we wanted, good price and Chuck made the deal very easy to close. We came down from Louisville to Nashville looking for a great deal and are so glad we did.
Had a great experience with this dealer and with Chuck Taylor. He listened to what we wanted. Very friendly and no pressure. A very easy process.
Both my husband and I purchased vehicles from MCA recently and we are delighted with both SUVs. These are our 2nd & 3rd cars from Van and his team. The sales reps are always so patient and helpful as we look for that perfect car! And they always make sure we love it even after the purchase. Good cars, good team!!
Shout out to Gio for hooking us up with exactly what we wanted! He is super professional & easy to work with. Everyone was kind & informative. We definitely will be back in the future!
Ian fridd and Liz Haley were amazing the best buying experience I’ve had
I’ve had the best experience with Mr.Gaddy. All the staff were great ! The experience was quick and informative. I would recommend anyone to come to Music City Autoplex!
Great customer service.
Ian was great to work with
ECKO GREAT HOSPITALITY, very helpful!!
Ecko Great customer service. Would definitely come to him when I buy another vehicle
UPDATED REVIEW: Updating this review after a really great interaction with Spencer. He expressed sincere and earnest concern for our experience. They even reimbursed us for our new battery AND are fixing the AC. It is clear they care about us and our business, and these problems were just an unfortunate miss. We appreciate them taking accountability and the genuine care we have received in the follow up. These things sometimes happen and it is refreshing to know music city follows through with their customers even after purchase. Will be returning for future used car needs!! **** We purchased a 2021 ford ...
Ecko was great to work with. He made the whole process of buying a car easy. Highly recommend!
April has been Amazing! So patient and helpful! Wonderful experience!
Thanks!
Great customer service and made buying so simple. Ian is the best! Love my new Blazer
Very friendly people! Attentive! Accommodating! Personable! Thorough! Third time customer and highly recommend. Give them a look!!!
Great dealership, very friendly and professional. Chuck Taylor was the best salesperson, explained everything and didn't rush my decision.
Great experience 👍 highly recommend this dealership! Had the best salesperson, Chuck Taylor 👌
Wonderful experience , friendly staff, and they had the best prices. I even left and shopped around the local spots and there was literally no pressure. April was my sales rep, she didn't pressure me, use any annoying sales scripts. Made us feel comfortable. Highly recommend and will be back for future purchases.