Over 2,250 5-Star Google Reviews!!!
Bob is an amazing sale representative. He took the time to make sure we purchased the vehicle of our choice and had great communication throughout the purchase process. We will definitely reach out to Bob for our next vehicle purchase!
Once the right vehicle was found they were very much in communication with myself and strived to get the best rate possible and laid it all out where I could make the best choice possible. The text and online process very smooth.
Very helpful, helped me find exaxctly what we were looking for. Thank you MS.Kennedy! Awesome work. Will come back again
Very nice dealership! The team there is very nice and helpful! I would definitely recommend this dealership!
We had a great experience today buying a car here. Bob made the process seamless and quick!
As a soldier returning from deployment, I expected a straightforward process when purchasing a vehicle. Instead, I was met with silence. They had no problem taking my deposit instantly, but now—48 hours later—I still haven’t received the paperwork I specifically requested. Communication is nonexistent, and the lack of professionalism is appalling. After serving my country, this is the treatment I come home to? Shameful.
Liz was very helpful. She found me a truck just about immediately and sped the process along as much as possible.
Great experience Thank you echo
Thank God for Mr.Gaddy This man said he was the best at what he do and he did it for me. Iwas at another dealer and a friend of mine no call Gaddy he got you. Thank you sir I truly appreciate your knowledge and understanding
⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Car Buying Experience!
I rarely leave reviews, but I felt compelled to share just how incredible my experience was thanks to my amazing sales lady, Melissa Musgrove, From the moment I stepped onto the lot, she treated me with genuine kindness, patience, and professionalism. Buying a car can often be a stressful, high-pressure process, but with her, it felt like I was working with a trusted friend who had my best interests at heart.
She listened carefully to what I was looking for, never tried to upsell me on anything I didn’t need, and was incredibly ... Read More Google - Jul 11, 2025
Chloe was great today. She did everything to help me get in my new blazer.
Ms. Liz Haley was the best!!!! I had a great experience. Thank you MCA 10 out of 10
Melissa was amazing from start to finish! She was incredibly welcoming and personable, which immediately put me at ease. She walked me through the entire process and made sure I understood everything along the way. I truly felt confident in my purchase because of her. I came in needing a car as soon as possible, and she made it happen quickly and smoothly. Not only did I get the exact car I wanted, but I also walked away with a much better deal than I had before. I completely trusted her, and she made the experience stress-free and enjoyable. I ... Read More Google - Jul 10, 2025
Exceptional customer service provided me with an outstanding deal. I recommend visiting this dealership as they will assist you in acquiring your desired vehicle.
Ecko was great to work with. No pressure to buy and very patient.
Liz Haley is amazing!
We received another great experience on another purchase for my family. This team has went and above and beyond in a non ideal financial situation. We will recommend and talk to our friends about Music City Autoplex
Super easy buying experience. I called late one evening after finding a car I was very interested in purchasing. I spoke with Melissa Musgrove about the car. Told her I would book a flight and be there in the morning. Melissa went above and beyond and made the process simple and easy. The car was exactly as described and financing was simple with no hidden fees. Overall great experience and I highly recommend this team and dealership.
We had a great buying experience at Music City Auto Plex. The sales staff were friendly and knowledgeable. If you are in the market for a new vehicle, I would highly recommend them!
Ecko was awesome!
DJ was great. Really good experience. Felt like we got a fair deal. Would come here again.
Liz is great!! She made the process of buying a new car smooth and easy!
Communication prior to arriving was very consistent. Once arriving the salesman was very adamant about putting me in a vehicle less than two years old with an active recall & recently replaced motor. After test driving the car, we were nearly in an accident because the car was faulty & would accelerate. Every light on the dashboard came on during the test drive including the check engine light. I’d suggest having some compassion, patience, and dignity while working with customers & noting the customer’s preference in a vehicle, PRIOR to sending deals to the bank, since the customer ... Read More DealerRater - Jul 7, 2025
Great experience at great prices. From viewing the inventory to financing, easy and very informative. See Ms. Melissa for an easy transition & best customer service.
Ecko was amazing!! Quick and easy purchase, in and out the door under 2 hours. I love my new ride!
Mr. Ecko was amazing! I was so stressed!! He made this sale so smooth!! Thanks for everything!!
Had a wonderful experience purchasing my 2019 Chevy Blazer from Music City Autoplex. Melissa Musgrove is the lady to go to! She was so nice and charismatic lol. Made my purchase fun and paperwork a complete breeze. I definitely recommend buying a car at this dealership!!!
Chuck and Chloe are the best. They were very knowledgeable and friendly. Made the whole buying experience easy. This is my second car getting from them I highly recommend Music City Autoplex!!!!
Chloe was very helpful and friendly!
Very friendly environment and dontae is will get you in a car within your payment range !!
Chuck our salesman gave us great service and they accommodated our tight schedule
Chuck was an awesome salesperson 10/10 recommend!
Ecko sold us our Expedition Max, and made it a quick and enjoyable experience!
I had been looking for the right vehicle over 2 weeks. One morning I searched Music City Autoplex and saw a car I didn’t see in prior searches with them. I clicked on the “Is this Vehicle Still Available” choice and within three minutes, Melissa Musgrove contacted me.
We agreed on a time to meet to look at and drive the vehicle. When I arrived the vehicle was pulled up front, ready and with a balloon on it!😊 Melissa met me as soon as I walked through the door with a relaxed, friendly approach, and a big smile.
We sat ... Read More Google - Jun 29, 2025
Had a great experience. Chloe was very knowledgeable and had the two vehicles I was choosing between ready when I arrived. They were efficient and quickly worked with me to get the deal done. Very upfront and forward with information and answered all the questions I had.
Chloe was so helpful from the beginning to the end. She helped answer any questions I had and made sure the process was smooth. I really appreciate her help. Everyone else that I spoke with were also nice.
Melissa and Zach were great. Melissa took care of me from when I walked through the door. Zach helped answer all the questions I had about the truck. I highly recommend shopping here for a vehicle.
Chuck Taylor was my salesman and let me tell you he worked hard to make sure I got in the car I wanted and thanks to his hard work I was able to drive away with it. I am very happy with my experience here at music city Autoplex!
Melissa and Zach were great. Melissa took care of me from when I walked through the door. Zach helped answer all the questions I had about the truck. I highly recommend shopping here for a vehicle. I'm looking forward to driving this f-150!
Chuck worked with us for our purchase Everyone very pleasant
Melissa M. was great to work with. No pressure and no hesitation to get me in the truck I was looking for. Easy to communicate with.
Dante and Elliot were super helpful easiest car buy ever thankyou music city autoplex
The salesman Ecko at music city autoplex was really helpful and helped me get my own truck again and was very very professional. I recommend all come here for great costumer service
Great honest people that don't pressure you to buy. I personally dealt with Ecko and Bob and have zero complaints. I highly recommend giving them an opportunity to earn your business, you will not regret it!!!
We have bought 6 vehicles here, sent our children here and have never been failed. Every salesperson from big daddy Gaddy to Graham, to Chuck Taylor, have all been very professional. We could buy vehicles anywhere, we come back for the salesperson.
Today we purchased the tenth vehicle from Music City Autoplex. We will not go anywhere else. Love doing business with MCA !
Customer service was amazing from start to finish. Someone reached out immediately to see if I needed assistance after searching the website. I would definitely buy a car from the salesman Chuck again.
Chuck Taylor made my car buying experience the best I've had. Very professional and nice.
Echo made for a smooth transaction and positive buying experience!
Currently buying from this dealership with Chloe B. She has been awesome and very helpful along with the other staff. Answered all questions quickly. We drove 4hrs for this deal and have not been disappointed!
Chuck Taylor was awesome to work with, from the 1st moment I found my dream truck, to the moment I left, he took great care of answering all questions
Associates were very helpful and friendly. They helped each other out when busy with other customers. The dealership has a large quantity of inventory and seems to focus on more desirable vehicles. The whole process was relatively quick and painless.
April Kennedy with Music City Autoplex got me rolling when I thought that I had no options or way out. I appreciate her diligence on working hard to get me approved. Thanks April 😀
Gio is the man. Give him a raise! Super helpful, honest, knowledgeable, and easy to work with. Used car places get a bad rap - not if you go to Gio. He even sent a post-sale video addressing by name.
I recently had the pleasure of purchasing a new vehicle from Music City Autoplex, and I cannot express enough how incredible my experience was, all thanks to DJ Hughes! From the moment I stepped onto the lot, DJ was attentive, knowledgeable, and genuinely focused on helping me find exactly what I needed without any pressure.
DJ went above and beyond, listening to my preferences, answering all my questions thoroughly, and guiding me through the entire process with such professionalism and a truly friendly demeanor. He made what can often be a stressful process feel effortless and enjoyable. The level of ... Read More Google - Jun 18, 2025
Chloe is excellent! Come see her!!
DJ Hughes this guy is awesome and very professional from the time we walk on the lot to the very end. He made buying a new car very easy next time you are looking for a new car ask for him. Thanks for your help.
Overall great experience. Liz was very easy to work with and helped every step of the way. She constantly kept me updated over text. Was able to drive off the lot with a new truck in little to no time. Highly recommend
Chloe is the absolute best!! I had the best experience ever!! She made the process so easy and smooth! I will send all my friends her way!!
Chloe is the best!! The sweetest and most caring person 💗 would come again just to see her!!! Great dealership!
Chuck Taylor was excellent to work with….. very knowledgeable and made our experience purchasing our new car a really good one.
Ian Fridd was great!
Had a great experience with Chuck Taylor and the team. Thank you everyone!!!!
After looking for just the right vehicle for almost a year, I found it at Music City Autoplex. I called and talked to Liz. She sent me a video of the inside and outside within a few minutes of our conversation. She was so outgoing and friendly and gave me all the information I needed. I was able to get all of the financing taken care of over the phone With Zack the night before I purchased the vehicle.
I picked up the vehicle the next day everyone was top-notch. Liz even filled up my gas tank such a pleasure ... Read More Google - Jun 12, 2025
Make sure to ask for Chuck Taylor I absolutely had the best experience working with Chuck and Music city auto! After getting off work driving three hours he made sure I wasn’t there long.He was so helpful with photos and communication and he made the process seamless!
Liz was absolutely amazing she help me find the perfect ride for me and my family and I would recommend them to anyone she was very professional and quick go me in and now I'm rolling thanks Liz and music City
My experience with this dealership was exceptional. Ecko was able to work with me to obtain a vehicle for my family and I which will benefit us greatly!
Ian👍👍
April K was very helpful throughout this process! Highly recommend.
Brother Gaddy was Awesome! I will definitely recommend to my associates and friends in the future.
Love love love lizzz she is the perfect sales lady gets right to business make you feel comfortable and find stuff for you in your arrangement
Liz Haley is a rockstar !! If you ever need a vehicle please come here ! Great service .
I had a great experience at MCAP. My sales associate Chloe was awesome sauce. Luv her😂👍🏽💯❤️🙏🏽
Ian, my sales consultant, was very helpful, punctual, and considerate. He made sure to get correct answers to all my questions. He completed and provided everything I asked and needed. Would work with him again in the future. Thanks again!
Ecko was very helpful and knowledgeable about the vehicle I was looking to purchase. He made the process smooth and easy.
We had a great experience purchasing a vehicle from Dontae! He is knowledgeable, polite, and has a wonderful personality.
I recently had the pleasure of working with Zach and Geo at Music City Autoplex, and they made the car-buying experience absolutely amazing! From the moment I arrived, they were both welcoming, knowledgeable, and genuinely interested in helping me find the perfect vehicle.
Zach took the time to listen to my needs and preferences, and he made sure to show me a variety of options that fit my budget. Geo was equally fantastic, answering all my questions and ensuring I felt comfortable every step of the way.
The process was smooth, transparent, and stress-free, which isn’t always the case ... Read More DealerRater - Jun 3, 2025
Liz Haley was awesome. Helped me find what I wanted in my price range. Was available when I told her I was 10 minutes away and had the vehicle ready. And made the paperwork and process happen within an hour - drove away with my new ride within the next hour. Thank you for the suburb service and making this a stress free experience.
Ian Fridd! He was an amazing car salesman! Even though his L4 and L5 disc are bad he still gave me the best service!! Love my new Lincoln!
Great service sales lady Chloe was very knowledgeable and explained and answered all questions asked and Manager Zac excellent in finding great rates kudos to the team
Had an amazing experience with my salesperson, Liz Haley! Helped me understand the whole process and made sure it was what I wanted with in my range! Awesome job!
Chuck Taylor was awesome handling our trade in for a new vehicle. We were upside down in current care, needed more space as a family of 6 now and he most definitely took great care of us. I’m pretty picky but he was patient with me and gave us option after option til we drove off the lot! Overall happy with our purchase and with the extra room that we now have. Also special thanks to Ted for all of his help! Second purchase from MCA and still great service as they did back in 2016!
I had an amazing experience at Music City Autoplex! Ian, the Sales Consultant, made the process seamless and painless. I highly recommend! I love my new Volvo!
I never leave reviews because usually things go as expected. However, I must say that dealing with Music City Auto Plex has been above and beyond! From my Salesperson, Chloe to the Finance Manager, Zach and the Delivery Driver, Scott- everyone was so helpful and responsive. I felt as if they knew me personally as they catered to my needs. I could not be happier with the vehicle or the service!
Ian was very helpful with a quick and seamless transaction.
Chloe was absolutely phenomenal. I look forward to dealing with her in the future. I wish everybody had her stand a professionalism and loyalty.
Liz was the best to work with. Very nice and great communication. Made the whole process easy and exciting!
A pleasure to deal with, very nice people and accommodating...they want to see you satisfied with their service.
Ian was great to work with!
So impressed with this Dealership! You should be so lucky to buy a vehicle from Ian and Zach! Such a positive buying experience 😊
Had a great visit with Liz. She took good care of us and was very patient.
The staff was very helpful and knowledgeable. Andrew was friendly and made the whole process easy.
Liz Haley is awesome to work with! Thank you again Liz 😀
Ecko was excellent to work real stand up guy
Chuck Taylor helped out real good! Didn't spend that much time inside and walked me through everything that I didn't fully understand! I recommend Chuck especially if you're a first time buyer , he will definitely help you out! Huge thanks , So excited! 😬😬
I had an easy and pleasant experience purchasing my new vehicle at Music City Autoplex. Giovanny Garcia was my salesman. He answered all of my questions and was focused on what I was looking for in my next vehicle. They have a large selection to choose from and I feel like you can easily find what you are looking for. I’d recommend Music City Autoplex for your next vehicle purchase.
Chuck Taylor was a wonderful salesman and even better person…he helped me to get a much needed vehicle!!